Rakuten Reviews & FAQ

24 Rakuten discussions

Shipping & Returns Policies

Does Rakuten ship internationally?
We could not find any indication from Rakuten that they offer international shipping options. You can find information about Rakuten's international shipping policies here. Visit their homepage to see if they have additional information posted about their international shipping policies. They may occasionally post free shipping coupons and deals there too: link. read more...
Rakuten's international shipping policies are rated: 1 response
Does Rakuten offer free returns & exchanges?
We researched this, and it does not look like Rakuten offers free returns currently. You will find the most current information on Rakuten's returns and exchanges policy on this page. Please check out their homepage for more information on returning items. read more...
Rakuten's returns & exchanges policies are rated: 1 response

Payment Options

Can I use my debit card, prepaid card, or a Visa gift card at Rakuten?
Yes, Rakuten does take debit cards, prepaid debit, or prepaid gift cards. You can pay online using your debit or prepaid card at rakuten.com during checkout, You can find more information on their debit and prepaid card payment policies on their customer service page. Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on Ra... read more...
Rakuten's debit & prepaid card support is rated: 1 response
Does Rakuten take Google Pay as a payment option?
We researched this but could not find a clear answer to whether Rakuten accepts Google Pay or Android Pay currently. You may check out this page for any updated information on their payment policies. Check their homepage for any updates to their policies for payment forms accepted. read more...
Rakuten's Google Pay support is rated: 1 response
Can I pay with PayPal at Rakuten?
Yes, Rakuten does currently take PayPal on their site. You can use your PayPal account or PayPal credit account to pay on Rakuten's website. See more details on their PayPal policies here. Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on Rakuten's homepage here. read more...
Rakuten's PayPal support is rated: 1 response
Can I use Apple Pay at Rakuten?
You might be able to find information about Rakuten's Apple Pay policies here. You can also look on their homepage for additional information on payment methods. read more...
Rakuten's Apple Pay support is rated: 1 response

Discount Policies

Does Rakuten's website support discount codes?
Yes, Rakuten offers discount codes and promo codes actively. So far this year (in 2018) Rakuten has offered 550 total coupon codes to customers. In 2017, Rakuten offered 422 codes. Here's a complete list of current Rakuten promo codes.If you're looking to promote and submit coupon codes for Rakuten we recommend submitting them to Dealspotr.If Rakuten has no active promo codes right now, you can al... read more...
Rakuten's promo code support is rated: 1 response
Does Rakuten have a senior discount policy?
We could not find any special discounts for senior citizens offered by Rakuten. Be sure to check this page for more information about Rakuten's senior discounts and offers. read more...
Rakuten's senior discount policies are rated: 1 response
Does Rakuten offer discounts to military families and veterans?
You can check this page for more information about Rakuten's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter. read more...
Rakuten's military discount policies are rated: 1 response
Does Rakuten price match?
Yes, Rakuten does price match. You can find out more about their price matching policies on their price matching policy page. Hope you are able to receive a price match on your purchase at Rakuten! read more...
Rakuten's price matching policies are rated: 1 response

Customer Service Features

How to contact Rakuten?
You can contact Rakuten via their customer service contact page.You can also contact Rakuten through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. Here are their social pages we found:Facebook profil... read more...
Rakuten's contact information availability are rated: 1 response
Rakuten reviews? What do people say on Yelp, Reddit, BBB, and Glassdoor?
Better Business Bureau (BBB)Rakuten has a positive rating on BBB of between A- to A+. The Better Business Bureau has enough data on Rakuten to grade them, and they've assigned them a positive score. Most likely, Rakuten has responded in a timely fashion to any customer complaints such that customers have been happy and the BBB has recorded a positive score for the company.You can see Rakuten's BBB... read more...
Rakuten's customer service is rated: 1 response
Does Rakuten publish a price chart? How much does Rakuten cost?
We looked but could not find a price chart on Rakuten's website. It does not appear that they currently offer a pricing chart. You might check their FAQ page for any updates on pricing and cost. Also, we recommend just checking Rakuten's homepage for additional information on pricing and packages. read more...
Rakuten's pricing information is rated: 1 response
List of Rakuten's social media pages?
Yes, Rakuten does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageLinkedin profileInstagram profileYouTube channelPinterest pageGood luck finding Rakuten's social media pages. You can also check out their homepage for additional information on their social media sites. If we left any out, or any of these URLs need to be updated, please ad... read more...
Rakuten's social media presence is rated: 1 response
Can I get my money back if I'm not satisfied with my Rakuten purchase?
It's not clear if Rakuten has a money-back guarantee. Learn more about Rakuten and their policies on their page here. You can also get more information on their homepage. read more...
Rakuten's money-back guarantee policy is rated: 1 response

Financing Options

Does Rakuten accept Klarna financing?
We looked, but could not find any info on if Rakuten accepts Klarna financing. You might be able to find information about Rakuten's financing options here. You can also look on their homepage for additional information on financing options. read more...
Rakuten's Klarna financing support is rated: 1 response
Can I use Bread to finance my Rakuten purchase?
It's not clear whether Rakuten accepts Bread financing as a payment option. You might be able to find information about Rakuten's payment financing policies here. You can also look on their homepage for additional information on financing options. read more...
Rakuten's Bread financing support is rated: 1 response
Can I use Afterpay to finance my Rakuten purchase?
We looked, but could not find any info on if Rakuten accepts Afterpay financing. You might be able to find information about Rakuten's financing options here. You can also look on their homepage for additional information on financing options. read more...
Rakuten's Afterpay financing support is rated: 1 response
Does Rakuten accept Affirm financing?
It's not clear whether Rakuten accepts Affirm financing as a payment option. You might be able to find information about Rakuten's payment financing policies here. You can also look on their homepage for additional information on financing options. read more...
Rakuten's Affirm financing support is rated: 1 response

Website Features

Does Rakuten have an iPhone app or Android app? Do they have an iPad app?
Yes, Rakuten does offer a mobile app. You can view and download their mobile apps here:Rakuten for iPhone / iPad in the Apple App StoreRakuten for Android in the Google Play StoreGood luck finding Rakuten's mobile apps for iPhone and Android. You can also check out their homepage for additional information on their mobile apps and mobile website. read more...
Rakuten's mobile app availability is rated: 1 response
Is Rakuten a secure website? Do they respect users' privacy?
It's not clear if Rakuten is a legitimate service. To learn more, see their page here. You can also see their homepage for more information. read more...
Rakuten's website security & privacy policies are rated: 1 response

Marketing Programs

Does Rakuten have an affiliate program? Has anyone used it?
Yes, Rakuten does have an affiliate program. Using their affiliate or referral program, you can earn commissions by referring new customers via the Rakuten website. We researched the popular affiliate networks, and here's what we found about where you can join Rakuten's affiliate program:Skimlinks: Yes — ApplyViglink: Yes — ApplyShareASale: Unlikely — Check statusAwin (Affiliate ... read more...
Rakuten's affiliate programs are rated: 2 responses

Other Features

Does Rakuten have a free trial period?
Rakuten may or may not offer a free trial. See more about it here. There may also be more information on their homepage. read more...
Rakuten's free trial availability is rated: 1 response

More Rakuten discussions

Does Rakuten ship internationally?

This question has 0 votes  by
We could not find any indication from Rakuten that they offer international shipping options. You can find information about Rakuten's international shipping policies here. Visit their homepage to see if they have additional information posted about their international shipping policies. They may oc...
Answered on Sep 18, 2018 Posted in Rakuten2 answers — Last reply 4 weeks ago

Can I use Bread to finance my Rakuten purchase?

This question has 0 votes  by
It's not clear whether Rakuten accepts Bread financing as a payment option. You might be able to find information about Rakuten's payment financing policies here. You can also look on their homepage for additional information on financing options.
Answered on Sep 18, 2018 Posted in Rakuten2 answers — Last reply 4 weeks ago

Can I use Afterpay to finance my Rakuten purchase?

This question has 0 votes  by
We looked, but could not find any info on if Rakuten accepts Afterpay financing. You might be able to find information about Rakuten's financing options here. You can also look on their homepage for additional information on financing options.
Answered on Sep 18, 2018 Posted in Rakuten2 answers — Last reply 4 weeks ago

Does Rakuten accept Affirm financing?

This question has 0 votes  by
It's not clear whether Rakuten accepts Affirm financing as a payment option. You might be able to find information about Rakuten's payment financing policies here. You can also look on their homepage for additional information on financing options.
Answered on Sep 18, 2018 Posted in Rakuten2 answers — Last reply 4 weeks ago

Does Rakuten price match?

This question has 0 votes  by
Yes, Rakuten does price match. You can find out more about their price matching policies on their price matching policy page. Hope you are able to receive a price match on your purchase at Rakuten!
Answered on Jul 31, 2018 Posted in Rakuten1 answer — Last reply 3 months ago

Rakuten reviews? What do people say on Yelp, Reddit, BBB, and Glassdoor?

This question has 0 votes  by
Better Business Bureau (BBB)Rakuten has a positive rating on BBB of between A- to A+. The Better Business Bureau has enough data on Rakuten to grade them, and they've assigned them a positive score. Most likely, Rakuten has responded in a timely fashion to any customer complaints such that customers...
Answered on Jul 20, 2018 Posted in Rakuten2 answers — Last reply 3 months ago

Does Rakuten have a teacher or educator discount policy?

This question has 0 votes  by
We were not able to find any specific teacher discounts offered by Rakuten. Check this page for the latest information about Rakuten's educator discounts and offers. Check out their homepage as well to see if they've posted any additional information about teacher discounts there.
Answered on Jul 15, 2018 Posted in Rakuten2 answers — Last reply 3 months ago

How to contact Rakuten?

This question has 0 votes  by
You can contact Rakuten via their customer service contact page.You can also contact Rakuten through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quic...
Answered on Jul 9, 2018 Posted in Rakuten2 answers — Last reply 4 months ago

Does Rakuten have an affiliate program? Has anyone used it?

This question has 0 votes  by
Yes, Rakuten does have an affiliate program. Using their affiliate or referral program, you can earn commissions by referring new customers via the Rakuten website. We researched the popular affiliate networks, and here's what we found about where you can join Rakuten's affiliate program:Skimlinks: ...
Answered on Jul 5, 2018 Posted in Rakuten2 answers — Last reply 4 months ago

Does Rakuten accept Klarna financing?

This question has 0 votes  by
We looked, but could not find any info on if Rakuten accepts Klarna financing. You might be able to find information about Rakuten's financing options here. You can also look on their homepage for additional information on financing options.
Answered on Jul 5, 2018 Posted in Rakuten2 answers — Last reply 4 months ago

Does Rakuten's website support discount codes?

This question has 0 votes  by
Yes, Rakuten offers discount codes and promo codes actively. So far this year (in 2018) Rakuten has offered 550 total coupon codes to customers. In 2017, Rakuten offered 422 codes. Here's a complete list of current Rakuten promo codes.If you're looking to promote and submit coupon codes for Rakuten ...
Answered on Jun 25, 2018 Posted in Rakuten2 answers — Last reply 4 months ago

Does Rakuten publish a price chart? How much does Rakuten cost?

This question has 0 votes  by
We looked but could not find a price chart on Rakuten's website. It does not appear that they currently offer a pricing chart. You might check their FAQ page for any updates on pricing and cost. Also, we recommend just checking Rakuten's homepage for additional information on pricing and packages.
Answered on Jun 24, 2018 Posted in Rakuten2 answers — Last reply 4 months ago

Can I use my debit card, prepaid card, or a Visa gift card at Rakuten?

This question has 0 votes  by
Yes, Rakuten does take debit cards, prepaid debit, or prepaid gift cards. You can pay online using your debit or prepaid card at rakuten.com during checkout, You can find more information on their debit and prepaid card payment policies on their customer service page. Good luck with your shopping! I...
Answered on Jun 15, 2018 Posted in Rakuten2 answers — Last reply 4 months ago

Does Rakuten have a senior discount policy?

This question has 0 votes  by
We could not find any special discounts for senior citizens offered by Rakuten. Be sure to check this page for more information about Rakuten's senior discounts and offers.
Answered on May 14, 2018 Posted in Rakuten2 answers — Last reply 6 months ago

Does Rakuten have an iPhone app or Android app? Do they have an iPad app?

This question has 0 votes  by
Yes, Rakuten does offer a mobile app. You can view and download their mobile apps here:Rakuten for iPhone / iPad in the Apple App StoreRakuten for Android in the Google Play StoreGood luck finding Rakuten's mobile apps for iPhone and Android. You can also check out their homepage for additional info...
Answered on Apr 25, 2018 Posted in Rakuten2 answers — Last reply 6 months ago

List of Rakuten's social media pages?

This question has 0 votes  by
Yes, Rakuten does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageLinkedin profileInstagram profileYouTube channelPinterest pageGood luck finding Rakuten's social media pages. You can also check out their homepage for additional information...
Answered on Apr 21, 2018 Posted in Rakuten2 answers — Last reply 6 months ago

Does Rakuten offer free returns & exchanges?

This question has 0 votes  by
We researched this, and it does not look like Rakuten offers free returns currently. You will find the most current information on Rakuten's returns and exchanges policy on this page. Please check out their homepage for more information on returning items.
Answered on Apr 20, 2018 Posted in Rakuten2 answers — Last reply 6 months ago

Can I use Apple Pay at Rakuten?

This question has 0 votes  by
You might be able to find information about Rakuten's Apple Pay policies here. You can also look on their homepage for additional information on payment methods.
Answered on Apr 13, 2018 Posted in Rakuten2 answers — Last reply 7 months ago

Does Rakuten take Google Pay as a payment option?

This question has 0 votes  by
We researched this but could not find a clear answer to whether Rakuten accepts Google Pay or Android Pay currently. You may check out this page for any updated information on their payment policies. Check their homepage for any updates to their policies for payment forms accepted.
Answered on Apr 13, 2018 Posted in Rakuten2 answers — Last reply 7 months ago

Can I pay with PayPal at Rakuten?

This question has 0 votes  by
Yes, Rakuten does currently take PayPal on their site. You can use your PayPal account or PayPal credit account to pay on Rakuten's website. See more details on their PayPal policies here. Good luck with your shopping! If you can't find the information in the link above, you might be able to find mo...
Answered on Apr 13, 2018 Posted in Rakuten2 answers — Last reply 7 months ago

Can I get my money back if I'm not satisfied with my Rakuten purchase?

This question has 0 votes  by
It's not clear if Rakuten has a money-back guarantee. Learn more about Rakuten and their policies on their page here. You can also get more information on their homepage.
Answered on Mar 23, 2018 Posted in Rakuten1 answer — Last reply 7 months ago

Does Rakuten have a free trial period?

This question has 0 votes  by
Rakuten may or may not offer a free trial. See more about it here. There may also be more information on their homepage.
Answered on Mar 23, 2018 Posted in Rakuten1 answer — Last reply 7 months ago

Is Rakuten a secure website? Do they respect users' privacy?

This question has 0 votes  by
It's not clear if Rakuten is a legitimate service. To learn more, see their page here. You can also see their homepage for more information.
Answered on Mar 23, 2018 Posted in Rakuten1 answer — Last reply 7 months ago

Does Rakuten offer discounts to military families and veterans?

This question has 0 votes  by
You can check this page for more information about Rakuten's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special of...
Answered on May 31, 2017 Posted in Rakuten1 answer — Last reply 246 months ago