Rakuten Reviews & FAQ

24 Rakuten discussions
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Does Rakuten offer a warranty on their products? Can I return products to Rakuten? Does Rakuten have a satisfaction guarantee? Will I get refunds from Rakuten? Does Rakuten have a money-back guarantee?
Rakuten's money-back guarantee policy is rated:
4.0 - 1 rating
Asked on Jan 8, 2018 Posted in Rakuten1 answer — Last reply 6 months ago

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Posted on Mar 23, 2018
This user rated Rakuten's money-back guarantee policy:
4.0

More on Rakuten Customer Service Features

Rakuten reviews? What do people say on Yelp, Reddit, BBB, and Glassdoor?

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Better Business Bureau (BBB)Rakuten has a positive rating on BBB of between A- to A+. The Better Business Bureau has enough data on Rakuten to grade them, and they've assigned them a positive score. Most likely, Rakuten has responded in a timely fashion to any customer complaints such that customers...
Rakuten's money-back guarantee policy is rated:
2.0 - 1 rating
Answered on Jul 20, 2018 Posted in Rakuten2 answers — Last reply 2 months ago

List of Rakuten's social media pages?

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Yes, Rakuten does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageLinkedin profileInstagram profileYouTube channelPinterest pageGood luck finding Rakuten's social media pages. You can also check out their homepage for additional information...
Rakuten's social media presence is rated:
5.0 - 1 rating
Answered on Apr 21, 2018 Posted in Rakuten2 answers — Last reply 5 months ago

How to contact Rakuten?

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You can contact Rakuten via their customer service contact page.You can also contact Rakuten through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quic...
5.0 - 1 rating
Answered on Jul 9, 2018 Posted in Rakuten2 answers — Last reply 3 months ago

Does Rakuten publish a price chart? How much does Rakuten cost?

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We looked but could not find a price chart on Rakuten's website. It does not appear that they currently offer a pricing chart. You might check their FAQ page for any updates on pricing and cost. Also, we recommend just checking Rakuten's homepage for additional information on pricing and packages.
Rakuten's pricing information is rated:
3.0 - 1 rating
Answered on Jun 24, 2018 Posted in Rakuten2 answers — Last reply 3 months ago

More Rakuten Discussions

Does Rakuten price match?

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Yes, Rakuten does price match. You can find out more about their price matching policies on their price matching policy page. Hope you are able to receive a price match on your purchase at Rakuten!
Rakuten's price matching policies are rated:
5.0 - 1 rating
Answered on Jul 31, 2018 Posted in Rakuten1 answer — Last reply 2 months ago

Does Rakuten offer discounts to military families and veterans?

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You can check this page for more information about Rakuten's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special of...
Rakuten's military discount policies are rated:
3.0 - 1 rating
Answered on May 31, 2017 Posted in Rakuten1 answer — Last reply 245 months ago

Does Rakuten have an affiliate program? Has anyone used it?

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Yes, Rakuten does have an affiliate program. Using their affiliate or referral program, you can earn commissions by referring new customers via the Rakuten website. We researched the popular affiliate networks, and here's what we found about where you can join Rakuten's affiliate program:Skimlinks: ...
Rakuten's affiliate programs are rated:
5.0 - 2 ratings
Answered on Jul 5, 2018 Posted in Rakuten2 answers — Last reply 3 months ago

Is Rakuten a secure website? Do they respect users' privacy?

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It's not clear if Rakuten is a legitimate service. To learn more, see their page here. You can also see their homepage for more information.
4.0 - 1 rating
Answered on Mar 23, 2018 Posted in Rakuten1 answer — Last reply 6 months ago

Does Rakuten have a free trial period?

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Rakuten may or may not offer a free trial. See more about it here. There may also be more information on their homepage.
Rakuten's free trial availability is rated:
4.0 - 1 rating
Answered on Mar 23, 2018 Posted in Rakuten1 answer — Last reply 6 months ago

Does Rakuten accept Klarna financing?

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We looked, but could not find any info on if Rakuten accepts Klarna financing. You might be able to find information about Rakuten's financing options here. You can also look on their homepage for additional information on financing options.
Rakuten's Klarna financing support is rated:
3.0 - 1 rating
Answered on Jul 5, 2018 Posted in Rakuten2 answers — Last reply 3 months ago

Can I pay with PayPal at Rakuten?

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Yes, Rakuten does currently take PayPal on their site. You can use your PayPal account or PayPal credit account to pay on Rakuten's website. See more details on their PayPal policies here. Good luck with your shopping! If you can't find the information in the link above, you might be able to find mo...
Rakuten's PayPal support is rated:
5.0 - 1 rating
Answered on Apr 13, 2018 Posted in Rakuten2 answers — Last reply 6 months ago

Does Rakuten have an iPhone app or Android app? Do they have an iPad app?

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Yes, Rakuten does offer a mobile app. You can view and download their mobile apps here:Rakuten for iPhone / iPad in the Apple App StoreRakuten for Android in the Google Play StoreGood luck finding Rakuten's mobile apps for iPhone and Android. You can also check out their homepage for additional info...
Rakuten's mobile app availability is rated:
5.0 - 1 rating
Answered on Apr 25, 2018 Posted in Rakuten2 answers — Last reply 5 months ago

Does Rakuten offer free returns & exchanges?

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We researched this, and it does not look like Rakuten offers free returns currently. You will find the most current information on Rakuten's returns and exchanges policy on this page. Please check out their homepage for more information on returning items.
Rakuten's returns & exchanges policies are rated:
4.0 - 1 rating
Answered on Apr 20, 2018 Posted in Rakuten2 answers — Last reply 5 months ago

Does Rakuten ship internationally?

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We could not find any indication from Rakuten that they offer international shipping options. You can find information about Rakuten's international shipping policies here. Visit their homepage to see if they have additional information posted about their international shipping policies. They may oc...
Rakuten's international shipping policies are rated:
3.0 - 1 rating
Answered on Sep 18, 2018 Posted in Rakuten2 answers — Last reply 3 days ago

Does Rakuten take Google Pay as a payment option?

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We researched this but could not find a clear answer to whether Rakuten accepts Google Pay or Android Pay currently. You may check out this page for any updated information on their payment policies. Check their homepage for any updates to their policies for payment forms accepted.
Rakuten's Google Pay support is rated:
4.0 - 1 rating
Answered on Apr 13, 2018 Posted in Rakuten2 answers — Last reply 6 months ago

Can I use Apple Pay at Rakuten?

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You might be able to find information about Rakuten's Apple Pay policies here. You can also look on their homepage for additional information on payment methods.
Rakuten's Apple Pay support is rated:
4.0 - 1 rating
Answered on Apr 13, 2018 Posted in Rakuten2 answers — Last reply 6 months ago

Can I use my debit card, prepaid card, or a Visa gift card at Rakuten?

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Yes, Rakuten does take debit cards, prepaid debit, or prepaid gift cards. You can pay online using your debit or prepaid card at rakuten.com during checkout, You can find more information on their debit and prepaid card payment policies on their customer service page. Good luck with your shopping! I...
Rakuten's debit & prepaid card support is rated:
5.0 - 1 rating
Answered on Jun 15, 2018 Posted in Rakuten2 answers — Last reply 3 months ago

Does Rakuten have a senior discount policy?

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We could not find any special discounts for senior citizens offered by Rakuten. Be sure to check this page for more information about Rakuten's senior discounts and offers.
Rakuten's senior discount policies are rated:
4.0 - 1 rating
Answered on May 14, 2018 Posted in Rakuten2 answers — Last reply 5 months ago

Can I use Bread to finance my Rakuten purchase?

This question has 0 votes  by
It's not clear whether Rakuten accepts Bread financing as a payment option. You might be able to find information about Rakuten's payment financing policies here. You can also look on their homepage for additional information on financing options.
Rakuten's Bread financing support is rated:
3.0 - 1 rating
Answered on Sep 18, 2018 Posted in Rakuten2 answers — Last reply 3 days ago

Does Rakuten accept Affirm financing?

This question has 0 votes  by
It's not clear whether Rakuten accepts Affirm financing as a payment option. You might be able to find information about Rakuten's payment financing policies here. You can also look on their homepage for additional information on financing options.
Rakuten's Affirm financing support is rated:
3.0 - 1 rating
Answered on Sep 18, 2018 Posted in Rakuten2 answers — Last reply 3 days ago

Can I use Afterpay to finance my Rakuten purchase?

This question has 0 votes  by
We looked, but could not find any info on if Rakuten accepts Afterpay financing. You might be able to find information about Rakuten's financing options here. You can also look on their homepage for additional information on financing options.
Rakuten's Afterpay financing support is rated:
3.0 - 1 rating
Answered on Sep 18, 2018 Posted in Rakuten2 answers — Last reply 3 days ago

Does Rakuten's website support discount codes?

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Yes, Rakuten offers discount codes and promo codes actively. So far this year (in 2018) Rakuten has offered 550 total coupon codes to customers. In 2017, Rakuten offered 422 codes. Here's a complete list of current Rakuten promo codes.If you're looking to promote and submit coupon codes for Rakuten ...
Rakuten's promo code support is rated:
5.0 - 1 rating
Answered on Jun 25, 2018 Posted in Rakuten2 answers — Last reply 3 months ago

Does Rakuten have a teacher or educator discount policy?

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We were not able to find any specific teacher discounts offered by Rakuten. Check this page for the latest information about Rakuten's educator discounts and offers. Check out their homepage as well to see if they've posted any additional information about teacher discounts there.
Rakuten's teacher discount policies are rated:
4.0 - 1 rating
Answered on Jul 15, 2018 Posted in Rakuten2 answers — Last reply 2 months ago